Frequently asked questions

No. Start with one of four illustrated players and choose a blue, red or black jersey. This is a personalized illustration, rather than a portrait drawn from a photograph.

Choose a player with blond or brown hair, a jersey color, a name of up to 14 characters and a number from 0 to 99. Names appear in capitals. Check the spelling and number in your preview.

Choose either an unframed paper print or a print with a black frame. A frame is included only when you select Black frame. Room displays and other accessories are for illustration.

Choose 11 × 14, 12 × 16 or 16 × 20 inches. These are paper dimensions; a framed print has larger outer dimensions. The size comparison above shows the proportions of the paper.

We ship to the United States only. Your poster is printed to order by Sensaria in the USA, with free standard US shipping. Production is currently estimated at 3–5 business days after the personalized order is reviewed and submitted. Carrier transit is generally another 3–8 business days after dispatch; the 12 × 16 in black-frame option is generally 5–7 business days. Alaska, Hawaii and US territories can take an additional 7–12 business days. Delivery dates, including holiday arrival, are estimates and are not guaranteed.

Check every detail before ordering. If you need a change, contact us as soon as possible; changes cannot be guaranteed once production begins. Personalized goods may be excluded from change-of-mind cancellation where the law allows. Your rights for faulty, damaged or incorrect goods are unaffected.

Screen colors, lighting, crop and frame proportions can differ from the finished print. Room images are illustrative. Your saved design shows the player, name and number for your order. Review every detail before adding it to your cart.

Email sebastian.tsefels@gmail.com or use our contact form. For an existing order, include your order number. Please do not send card details or unnecessary information about a child.